FAQ
Shipment
DHL Germany: Usually 1-3 working days.
DHL Express (Germany only ): If you place your order on Monday-Friday by 2:30 p.m., your package will reach you within two working days.
DHL Germany: The shipping costs are €4.99 for delivery within Germany.
DHL International: Shipping costs are €14.99 for Europe-wide delivery.
DHL Express (Germany only): The shipping costs are €20.00 for express delivery within Germany.
We deliver throughout Europe, more specifically to the following countries: Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
return
Every customer has 14 days to return the item. You must contact us within 14 days to request a return. You then have an additional 7 days until we receive your goods.
Please send us an email to info@aboutabaya.com with the following information:
-Full name
-Order number
-Items to be returned
Then We will send you a return slip, which you can send to us together with the product.
The buyer bears the return shipping costs.
We generally have 14 days to process returns. Returns are typically processed within 1-4 days of arrival.
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